Thank you again for contacting Symantec Enterprise Technical Support! For your convenience this case will be Closed within 72 hours absent further questions or concerns. For further assistance in this matter, please refer to Consulting Services at Our Consulting Services team can design, optimize, and implement your security environment to ensure maximum protection and value from your investment. The complete Technical Support Reference Guide, which outlines the scope of Technical Support as well as what is not supported, can be found at
You can find the Administrator Guide for Endpoint Protection here: For questions regarding custom product configuration please review our documentation or kindly refer to our Consulting Services team. Our Technical Support team is available to assist with any problems experienced with our products. Their escalation team replied: Thank you for contacting Symantec Enterprise Technical Support. It's a client provisioning issue where it works once and then doesnt and there is an issue creating a 10.15 MDM installer. They eventually escalated it and I replied every week asking for updates. I will use something similar to remove Symantec.įWIW I had a ticket open with Broadcom support for a while.
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